OVERVIEW

This website is operated by True Qi Concepts, LLC. Throughout the website, the terms “we,” “us,” and “our” refer to True Qi Concepts, LLC. True Qi Concepts, LLC offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated below.

By visiting our website and/or purchasing any products or service from us, you acknowledge and agree to all of our terms, conditions and policies below or otherwise contained on or referenced on this website or available by hyperlink (the "Agreement"). This Agreement applies to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read this Agreement carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the website or use any services.

Any new features or tools that are added to our website, including our online store, shall also be subject to this Agreement. You can review the most current version of this Agreement and the terms, conditions, policies and notices stated herein at any time on this page. We reserve the right to update, change or replace any part of this Agreement by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our online store is hosted on Website Rail Yard. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to this Agreement, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website. You may not use our products or services for any illegal or unauthorized purpose. Additionally, in the use of our products or services, you may not violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of these terms will result in an immediate termination of your use of our online store.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit our products, services, any portion of our website or any contact on our website through which products or services are provided, without our express written permission. The headings used in this Agreement are included for convenience only and will not limit or otherwise affect this Agreement.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk. This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear on our website. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any product or service. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 6 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to this Agreement.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products and services available via our website may include materials from third-parties. Links on our website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content or any other transactions made in connection with any third-party websites. Please review carefully the third-party's terms, conditions, policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through our website, including our online store, is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on our website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on our website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on our website should be taken to indicate that all information on our website has been modified or updated.

SECTION 10 - PROHIBITED USES

In addition to other prohibitions as set forth in this Agreement, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our website, our business, any related or third-party website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our website, our business, any related or third-party website, or the Internet. We reserve the right to terminate your use of our website, products or services or any related website for violating any of the prohibited uses.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our website and online store will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of our website or online store will be accurate or reliable. You agree that from time to time we may remove our website and/or online store for indefinite periods of time or cancel our website and/or online store at any time, without notice to you. You expressly agree that your use of, or inability to use, our website and online store the service is at your sole risk. Our website and online store are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall True Qi Concepts, LLC, our managers, officers, members, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of our website or online store, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of our website or online store or any content (or product) posted, transmitted, or otherwise made available via our website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 12 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless True Qi Concepts, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of this Agreement or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

SECTION 13 - SEVERABILITY

In the event that any provision of this Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from this Agreement. Any such determination shall not affect the validity and enforceability of any other remaining provisions of this Agreement.

SECTION 14 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes. This Agreement is effective unless and until terminated by either you or us. You may terminate this Agreement at any time by notifying us that you no longer wish to use our website, online store, products and services. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of this Agreement, we also may terminate this Agreement at any time without notice and accordingly may deny you access to our website and online store, and you will remain liable for any amounts due up to and including the date of termination.

SECTION 15 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. This Agreement and any terms, conditions, policies, rules or notices stated or posted by us on our website or in respect to our products or services constitute the entire agreement and understanding between you and us and govern your use of our website, products and services, superseding any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of this Agreement). Any ambiguities in the interpretation of this Agreement shall not be construed against the drafting party.

SECTION 17 - GOVERNING LAW

This Agreement and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with U.S. federal law or the laws of the State of California, excluding that body of laws known as conflicts of laws.

SECTION 18 - CHANGES TO AGREEMENT

You can review the most current version of this Agreement at any time at this page. We reserve the right, in our sole discretion, to update, change or replace any part of this Agreement by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or our products or services following the posting of any changes to this Agreement constitutes acceptance of those changes.

SECTION 19 - MERGER OR ACQUISITION

In order to ensure a smooth transition of services relative to your use of our website, in the event of a merger, acquisition, reorganization or sale of all or substantially all of the assets of True Qi Concepts, LLC, True Qi Concepts, LLC may transfer your personally identifiable information and transition your existing account(s) to a similar third party as a part of such transaction.

SECTION 20 - CONTACT INFORMATION

Questions about this Agreement should be sent to us at info@trueqiconcepts.com

SECTION 21 - TEXT MARKETING NOTIFICATIONS

By subscribing to True Qi Concepts text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.